‘Responsible Service’ – November 2015 Newsletter

RSA

The Office of Liquor and Gaming Regulation’s newsletter Responsible Service November 2015 edition has been released:

Minister’s message
With the end of 2015 drawing near, the Queensland liquor and gaming industry is gearing up for its busiest time of the year. The festive season is fast approaching, so there is no better time for industry participants to take stock of venue safety practices and brush up on compliance requirements.
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Executive Director’s message
We’re quickly heading toward the end of the year and with it the festive season’s many celebrations. It’s important to keep your responsible service of alcohol (RSA) practices in check during this time (and all year round). In particular, please be vigilant when dealing with unduly intoxicated patrons and ensure you exercise your right and responsibility to refuse service.
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Be alert during Schoolies
Schoolies is almost here. From 21-28 November, Queensland school leavers will celebrate their milestone occasion, with interstate students following hot on their heels the week after.
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All you need to know about liquor and gaming trading this Christmas and New Year
It was 7 weeks until Christmas and all across town, Licensees were excited about the extra business to be found. But, before they made plans they quickly checked, the trading conditions on their licences were met.
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Apply now for festive season extended trading hours
You can apply now to extend your trading hours for the festive season. If you wish to extend trading hours during the Christmas/New Year period, you must apply for a one-off extended trading hours permit  before 3 December 2015.
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Festive season safety for staff and patrons
Patron numbers often increase during the busy festive season. During this time you should be mindful of your obligations to  provide a safe environment for patrons and staff , both within and around your venue. You should also ensure staff are practising the responsible service of alcohol at all times.
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Hotelier supports the remote community of Lockhart River
In our October newsletter we saluted licensees who proactively ensure compliant patron behaviour at their venues. This month we applaud Kevin Darmody, licensee of the Quinkan Hotel in Laura, Far North Queensland. His initiatives extend past his own patrons and out to the surrounding Cape York community, even if it means using ‘tough love’.
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“Responsible Service” is a bi-monthly newsletter for the Office of Liquor and Gaming Regulation. The newsletter contains information relevant to the Liquor and Gaming industries and is an ideal way for licensees to keep informed of changes and happenings in the Liquor and Gaming area. To view the Responsible service online select the HTML link below:

OLGR Website: https://www.business.qld.gov.au/industry/liquor-gaming/liquor/subscribe-newsletter/current

Subscribe to OLGR’s newsletters: http://www.olgr.qld.gov.au/publications-and-resources/subscribe-to-olgrs-newsletters

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The CALM (Collaborative Approach to Liquor Management) Sunshine Coast Liquor Accord sets clear standards and guidelines that are applied in conjunction with Responsible Service of Alcohol Code of Practice.

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